Hrmis2 Privacy Policy — Protecting Your Personal Information

1. Information We Collect

When you register or use the hrmis2 platform, we collect various types of information to ensure our services function properly and securely for users in Malaysia. The information collected falls under the following categories:

• Account Information: Full name, valid Malaysian mobile number, email address, and encrypted password upon registration.
• Identity Verification Information: Identity documents that may be requested to fulfil age verification and legal compliance requirements, including copies of your national ID or passport.
• Payment Information: Transaction details in Malaysian Ringgit (MYR), local bank account numbers, e-wallet information, and deposit and withdrawal records. We do not store full card numbers — these are processed directly through certified payment processors.
• Device & Browser Information: IP address, device type, operating system, browser type, screen resolution, and language settings to enable platform experience optimisation.
• Usage Data: Login records, gameplay activity, betting history, game preferences, and platform usage time for analytics and security purposes.

All information collected is the minimum necessary to operate the platform safely and efficiently. hrmis2 does not collect information that is irrelevant or beyond what is operationally required.

2. How We Use Your Information

The information we collect is used exclusively for legitimate purposes directly related to the operation of the hrmis2 platform. The following outlines the primary purposes for which user data is used:

• Verifying user identity and processing new account registrations.
• Processing deposits, withdrawals, and financial transactions in MYR securely.
• Providing responsive customer support and resolving queries or complaints.
• Detecting and preventing fraudulent activity, money laundering, and other security threats.
• Analysing usage patterns to improve the platform experience and develop new features relevant to Malaysian users.
• Sending important account notifications, permitted promotions, and policy updates.
• Meeting legal obligations and regulatory compliance requirements under applicable Malaysian law.

Hrmis2 will not use your personal information for any purpose not stated in this policy without first obtaining your additional consent.

3. Cookies & Tracking Technologies

The hrmis2 platform uses cookies and similar tracking technologies to enhance functionality and improve the user experience. Cookies are small text files stored on your device when you browse our platform. We use several types of cookies:

• Essential Cookies: Required for core platform functions such as login, session verification, and account security. These cookies cannot be disabled.
• Performance Cookies: Collects information on how users interact with the platform to help us identify areas for improvement.
• Functional Cookies: Saves user preferences such as language, display settings, and login details to streamline future sessions.

You can manage or delete cookies through your browser settings at any time. However, disabling essential cookies may affect platform functionality. hrmis2 does not use cookies for third-party advertising.

4. Data Storage, Security & Sharing

All hrmis2 user data is stored on secure servers protected by industry-standard SSL/TLS encryption. We implement robust technical and organisational security measures to safeguard your information against unauthorised access, disclosure, alteration, or destruction.

Your personal data is retained for as long as necessary for the purposes outlined in this policy or as required by applicable law. When data is no longer needed, we will securely delete it using established methods.

Hrmis2 may share user information with third parties only under the following limited circumstances:

• Certified payment processors to facilitate financial transactions in MYR.
• Malaysian government authorities or law enforcement bodies when required by law.
• Third-party technical service providers bound by strict confidentiality agreements, who may only use the data for purposes specified by hrmis2.

5. User Rights Over Personal Data

As an hrmis2 platform user in Malaysia, you have the following rights regarding your personal data under the Personal Data Protection Act 2010:

• Right of Access: You have the right to request a copy of the personal information we hold about you at any time.
• Right to Rectification: If your information is inaccurate or out of date, you have the right to request a correction. Some details can be updated directly through your account control panel.
• Right to Erasure: Under certain circumstances, you may request the deletion of your personal data. Such requests are subject to our legal obligations to retain specific records.
• Right to Object to Processing: You may object to the processing of your data for direct marketing purposes at any time.
• Right to Withdraw Consent: Where data processing is based on consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

To exercise any of the above rights, please contact our support team by email at [email protected]. We will process your request within a reasonable timeframe in accordance with legal requirements.

6. Policy Amendments & Contact Us

Hrmis2 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new technologies, legal requirements, or other operational reasons. The date of the most recent update will always be displayed at the top of this page.

Users will be notified of any material amendments via in-platform notifications or an email to their registered address. Continued use of the hrmis2 platform after amendments take effect constitutes acceptance of the updated policy.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact us via:

• Support Email: [email protected]
• Help Page: hrmis2 FAQ

We are committed to responding to all privacy-related enquiries in a timely manner and ensuring your concerns are addressed seriously and professionally.